Privacy Policy

When you request a quote or contact Kinetigo (operated by Kinetigo Express Logistics Ltd), we may collect your name, phone number, email address, company name, collection and delivery postcodes, vehicle preference, cargo details, timing requirements, and any operational notes you choose to send.

We use this information to respond to your enquiry, prepare freight quotes, arrange collections or deliveries, send active job updates, improve our customer support, and keep business records linked to our logistics services.

We only share details where needed to operate the service, such as with assigned drivers, vetted courier partners, email or messaging providers, hosting systems, and professional advisers. We do not sell customer information.

We keep enquiry and job information only for as long as needed for customer support, operational records, accounting, legal compliance, and legitimate business purposes.

You can ask us to review, correct, or delete personal information linked to your enquiry by contacting us at 0203 951 5202 or sales@kinetigologistics.com. Some records may need to be kept where required for legal or business reasons.

For privacy questions, contact Kinetigo Express Logistics Ltd at sales@kinetigologistics.com or write to our office at 423 Jhumat House, 160 London Road, Barking, IG11 8BB.